These Terms and Conditions ("Terms") govern your use of the ECRM service ("Service") provided by Teen Portal International Limited ("tpi", "we", "us" or "our"), a Hong Kong company. The Service is available on our website and may also use our other domains which we may add, remove, or change from time to time.

Acceptance of Terms

By using our Service, you agree to these Terms. If you do not agree, you should not use the Service. We may modify these Terms at any time, and such modifications shall be effective immediately upon posting the modified Terms on our website. Your continued use of the Service following the posting of the modified Terms constitutes your acceptance of them.

Use of the Service

You agree to use the Service for lawful business purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Service. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Service.

Third-Party Services

Our Service may integrate with third-party services, such as Stripe, PayPal, AWS, Cloudflare, etc. By using our Service, you agree to comply with the terms and policies of these third-party services. We do not assume any responsibility or liability for the actions, products, services, and content of these third parties.

Changes to Vendors

We reserve the right, at our sole discretion, to change, modify, add to, or remove from our current list of integrated third-party vendors or service providers at any time and for any reason. Your continued use of the Service following any such changes constitutes your acceptance of these changes.

Fair Usage

You agree to use the Service in a manner that is considered fair use. If we determine that your usage is excessive or abusive, we reserve the right to limit, suspend, or terminate your access to the Service.

Spam-Free Usage

You agree not to use the Service to send unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise.

Termination for Violations

We reserve the right to terminate your access to the Service without notice if you violate these Terms or engage in any illegal activities. Such termination will be without refund of any fees paid. We also reserve the right to seek compensation and damages if applicable.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for any direct, indirect, punitive, incidental, special, consequential, or exemplary damages arising out of or relating to the use of, or inability to use, the Service.

Reliance on Information

The information provided through the Service is for general information purposes only. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information provided. You should verify any information obtained from the Service before acting upon it.

Service Availability

We strive to keep the Service available at all times, however, all online services suffer occasional disruptions and outages, and we are not liable for any disruption or loss you may suffer as a result. We do not offer any warranties about the Service's reliability, availability, or ability to meet your needs.

Data Backup

We regularly back up our systems and data to prevent loss or corruption, but are not responsible for any data loss beyond our control. We recommend that you keep regular backup copies of all content and data stored on our Service.

Governing Law

These Terms are governed by the laws and jurisdiction of Hong Kong. Any disputes arising from these Terms will be resolved in the courts of Hong Kong.

Last update: 30 July 2023