Teen Portal International Limited ("tpi", "we", "us", or "our"), a Hong Kong company, develops the ECRM platform and website. This Service is provided by tpi and is intended for business use.

This Privacy Policy informs users of our policies regarding the collection, use, and disclosure of Personal Information if anyone decides to use our Service.

By using our Service, you agree to the collection and use of information in accordance with this Policy. The Personal Information we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at ecrm.pro, unless otherwise defined here.

Information Collection and Use

We may require certain personally identifiable information to provide a better experience when using our Service. The information we request will be retained by us and used as described in this Privacy Policy.

The Service may integrate with third-party services that may collect information used to identify you. By using our Service, you agree to be bound by the terms and privacy policies of these third parties.

Log Data

Whenever you use our Service, we collect data and information (through third party products) called Log Data related to errors or usage of the platform. This Log Data may include information such as your IP address, device name, operating system version, configuration details, time/date of use, and other statistics.


Cookies are files with small amounts of data used as anonymous unique identifiers. These are sent to your browser from websites and stored on your device.

Our Service does not explicitly use cookies. However, third party code and libraries integrated into our Service may use cookies to collect information and improve their services. You can choose to accept or refuse cookies in your browser settings.

Service Providers

We may employ third parties for services like technical support, billing, marketing and analytics. These third parties have access to your Personal Information only to perform tasks assigned to them on our behalf and under confidentiality agreements.


We value your trust in providing Personal Information and strive to use commercially acceptable means to protect it. However, no method of electronic transmission or storage is 100% secure or reliable, and we cannot guarantee absolute security.

Links to Other Sites

The Service may contain links to other sites not operated by us. If you click on a third party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time and advise reviewing it periodically for changes. We will notify you of any changes by posting the new Privacy Policy on our website. Changes are effective immediately after posting.

Contact Us

If you have any questions or suggestions about our Privacy Policy, please contact us at [email protected].

Last update: 30 July 2023